Frequently Asked Questions

If you have pests in your home or business, you probably have a lot of questions about how they got there and how to get rid of them. As your local pest control experts, we have your answers.

Identifying Your Problem

Why are pests inhabiting my property?

There’s a wide variety of pests, and they invade homes and businesses for a variety of reasons. Typically, if pests are showing up, that means your property is providing them with the shelter, food, and water they need to survive. The presence of humidity and dampness, as well as dark and cramped areas (like your crawlspace), also tends to attract pests – specifically, rats, mice, and ants.

Should I be worried about pests?

The health and structural concerns pests cause are certainly worrisome. Many are capable of inflicting costly damage: Rats and mice tend to chew on building materials, while termites consume wood. They also spread diseases by contaminating food, leaving toxic droppings, and inflicting painful bites. Rodents, roaches, and mosquitoes carry diseases, while some pests like black widow and brown recluse spiders are venomous.

How do I know if my pest problem needs professional help?

For most infestations, it’s best to leave the work to the professionals. While a single mouse or small group of ants isn’t enough to cause worry, the real issues are when their outbreaks are persistent. Pests reproduce quickly, snowballing infestations in a blink. DIY pest control only goes so far; professional help is safer, more thorough, and more dependable – specifically for large colonies. Plus, swarming pests like ants and termites are incredibly pervasive and methodical, making them difficult to eradicate on your own.

Finding the Right Company for the Job

Why should I trust PestLock?

We may have a new name, but we’re full of familiar and experienced faces. Our owner has more than 20 years of experience in the Pacific Northwest pest control industry, and he knows how important it is to get the job done right. We’re a local company, serving the Pacific Northwest. We aim to not only eliminate your pests, but develop a close relationship with you while taking a proactive approach. Every pest issue is unique, and with dependable services, we’re prepared to meet your specific needs.

What pests do you treat?

Our pest control covers a wide variety of pests, including:

  • Ants
  • Bed Bugs
  • Carpenter Ants
  • Cockroaches
  • Fleas
  • Mice
  • Rats
  • Spiders
  • Termites
  • Yellow Jackets/Wasps

For more information about specific pests, see our Pest Library.

What services do you offer?

We provide both residential and commercial services. We cover homes and businesses alike with our Integrated Pest Management (IPM) approach. Under the IPM, we’ll perform thorough inspections and implement environmentally sound treatments. Beyond eradicating current infestations, we’ll also do preventative maintenance, protecting against future infestations by cleaning at-risk areas and sealing entry points.

Getting Effective Treatment

What are my treatment options?

We offer treatments targeted to eliminate each pest type. Various forms of baits, traps, and sprays are the most effective ways of combating pests, while heat treatments are reserved for the most resilient pests. But knowing what to use is only half the battle. Your treatment will be dispersed by a knowledgeable and experienced technician who knows how to use our treatments in the most efficient and effective ways possible.

How safe are your treatments?

Safety is our number one priority. One of the most important reason for getting rid of pests is keeping you safe, so our services are designed to keep you safe as well. Our team is well trained on all of our treatment options and how to apply them. In addition, because our treatments are eco-friendly, they don’t have any negative residual effects on humans, pets, or the environment.

How long will it take to remove pests from my property?

The time it takes to remove pests varies by type. A typical treatment takes a few hours. But the first go-around may not be enough to completely eliminate your pest problem. Most infestations require multiple trips to ensure the pests are completely eradicated – including follow-up visits to make sure they don’t return.

Do I need to leave my home or business during treatments?

On most occasions, you can stay while we perform treatments, as long as you’re in a different room, for safety measures and to make sure we have the space we need to target your pests. But it’s important you’re around to discuss treatment options and clear belongings if needed.

How do I contact you?

For more information about our services, or to schedule a service, fill out the form on this page or call us at (877) 380-2839.